How
do I transfer files to my website?
Files must be transferred
to the web server via File Transport
Protocol (FTP). If you need FTP, telnet, mail, or other Internet
software, visit Shareware.com. Shareware.com is a source for
the
latest Internet applications with ratings and reviews to help
you
decide which application is best suited for your needs. An FTP
tutorial is also available for beginner users who may not be
familiar with FTP.
What is a virtual domain?
A Virtual Domain means having
your own domain name
(http://www.your-name.com) without having to install expensive
server hardware and software. With a Virtual Domain, you utilize
our server's storage space, however, you are still professionally
represented via your own personal Internet web address domain
name (www.your-name.com) and by your own personal e-mail
address domain name (you@your-name.com).
Will I be able to access my site for updates 24
hours per day?
You have unlimited access
via FTP 24-hours a day. As such, you
can create and maintain your web pages on your own computer
and upload files to your web site at your leisure.
Can I use my account for commercial purposes?
Yes, you can use your account
for commercial purposes. The
World Wide Web has become the most efficient and
cost-effective means of making information available to the users
of the Internet community and we encourage our customers to
utilize such an enormous medium.
How long does it take to setup a new account?
New accounts are set up in
less than 24 hours from the time we
receive your order. Once an account is set up an activation notice
will be sent to you via email including your user-ID, password,
and
FTP host name. You can begin uploading files to your new web
site immediately. Domain account users will be given a temporary
URL to access their site via the web prior to the completion
of
either domain registration or domain modification.
Do you provide tech support?
Yes. We encourage our customers
in need of assistance to place
support calls at
http://support-central.net/cgi-bin/supportdesk?user-login|MJ-68727324
with questions or concerns about their web site. However, we
provide technical support only, we cannot provide help with HTML
syntax or CGI programming problems. Tech support is done 7 days
a week and is staffed 24 hours per day.
Can
I subdivide my space and resell it?
Yes, we do allow you to create
subdirectories which you can use
to offer friends or clients space as long as its within our policy
guidelines. You can also request additional FTP accounts with
limited access to a specific directory for a small additional
setup
charge. We do not point domains to subdirectories of
a main domain.
Can I register additional domains to
point to a subdirectory of
my main domain?
Yes, a one time parking fee is required.
Can I have additional domains pointing to the same
main page
as my current domain?
Yes, a one time parking fee is required.
Are third level domains available? (name.domain.com)
Yes, We can give you a third
level domain name such as
yourname.2unet.com or if you have a existing domain with us
anyname.yourdomain.com. The packages are the same as the
one posted for normal domains, the advantage is that domain
registration is not needed.
Are extra ftp, telnet and pop accounts available?
Yes. for an additional one
time setup fee you can add
additional login accounts. See price schedule listed.
Pop only one time $6.00 one
time setup
Pop/FTP one time $10.00 one time setup
Pop/FTP/Telnet one time $20.00 one time setup
There are no month charges
for the above addons.
(Some package come with free FTP or Telnet,
please check with sales for more information)
What
if I go over my traffic allowance.
A email warning will be sent
before this actually occurs. You may
purchase extra traffic at $8.00 per gig.
Can I add more space to my site?
Yes, you can purchase extra
space at $10 per month
for each additional 100 megs. Or, you can purchase a
sub-domain that can have it's own 1 gig space
and 30 Gig traffic.
Please note that sub-domain(s) have it's own separate
space and traffic that is distinct from your main domain
which may reside on different machines.
Can
I install my own cgi scripts?
Yes, each domain has its own
cgi-bin. We only monitor
for poorly written scripts that may become resource hogs.
Will
server side includes work on your server (SSI)?
Yes, SSI's will parse on any
page ending in .sht or .shtml, rather
than the usual .htm or .html.
Can you handle foreign domain names?
Yes.
What
type of java support do you offer?
Currently jdk 1.1.5 is installed
on all servers.
At present we do not support java servlets.
What is Majordomo?
Majordomo is a full featured
mailing list program that allows your
customer the ability to subscribe and unsubscribe. This type
of list
is particular designed as a method of interaction, and can be
run
as a closed or open, moderated or not. As the list owner you
can
control all email allowed to be distributed to the list.
Can I access my domain without the "www"
in front?
Yes, you will be able to access
the domain address with or without
the "www" in front of the domain name. Example:
[http://www.your-name.com] or [http://your-name.com] is
acceptable, whichever you prefer.
Do
you offer dialup internet access?
No, you will need local Internet
access in order to maintain your
web site and retrieve email addressed to your site.
Do
you maintain backups of my data?
Yes, we do backups of your
home and WWW directories 3 times
per week. There is a small charge to pull a backup when
requested.
Do you handle the domain registration?
Yes.
Can I transfer a existing domain to your servers?
Yes.
How long is it before my domain is active? (back
to top)
It usually takes
about 24-hours before it is active.
Questions
on how PlusMail Roamer Works
|
What
is PlusMail Roamer?
This is a commercial product
for processing email from a web browser.
This offers are the features of a regular pop account with the
flexibility of
being used anywhere.
How would PlusRoamer work with my domain account?
PlusMail Roamer uses the default
catch all email box we provide with
every domain to process email. On all our accounts this would
be
yourdomain@yourdomain.com, where yourdomain is replaced with
your actual domain name. There is a easy web browser interface
you
would use to add Web based POP email accounts for use.
Do
I still get regular Pop email boxes when I have PlusMail Roamer?
Yes. Each account also comes
with a number of regular accounts that
will allow you to pickup email with any standard email program
like eudora.
What
if I need more than 3 PlusMail Roamer accounts?
Yes. There are monthly license
add-on fees to got 10, 250, or even
1000 users.
