How do I transfer files to my website?

Files must be transferred to the web server via File Transport
Protocol (FTP). If you need FTP, telnet, mail, or other Internet
software, visit Shareware.com. Shareware.com is a source for the
latest Internet applications with ratings and reviews to help you
decide which application is best suited for your needs. An FTP
tutorial is also available for beginner users who may not be
familiar with FTP.

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What is a virtual domain?

A Virtual Domain means having your own domain name
(http://www.your-name.com) without having to install expensive
server hardware and software. With a Virtual Domain, you utilize
our server's storage space, however, you are still professionally
represented via your own personal Internet web address domain
name (www.your-name.com) and by your own personal e-mail
address domain name (you@your-name.com).

Will I be able to access my site for updates 24 hours per day?

You have unlimited access via FTP 24-hours a day. As such, you
can create and maintain your web pages on your own computer
and upload files to your web site at your leisure.

Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes. The
World Wide Web has become the most efficient and
cost-effective means of making information available to the users
of the Internet community and we encourage our customers to
utilize such an enormous medium.

How long does it take to setup a new account?

New accounts are set up inless than 24 hours from the time we
receive your order. Once an account is set up an activation notice
will be sent to you via email including your user-ID, password, and
FTP hostname. You can begin uploading files to your new web
site immediately. Domain account users will be given a temporary
URL to access their site via the web prior to the completion of
either domain registration or domain modification.

Do you provide tech support?

Yes. We encourage our customers in need of assistance to send
e-mail to Support@2u.to with questions or concerns about their
web site. However, we provide technical support only, we cannot
provide help with HTML syntax or CGI programming problems.
Tech support is done 7 days a week and is staffed over 24 hours
per day.

Can I subdivide my space and resell it?

Yes, we do allow you to create subdirectories which you can use
to offer friends or clients space as long as its within our policy
guidlines. You can also request additional FTP accounts with
limited access to a specific directory for a small additional setup
charge. We donot point domains to subdirectories of
a main domain.

Can I register additional domains to point to a subdirectory of
my main domain?

No, this is something we donot presently offer but may be offering
special accounts for this in the future.

Can I have additional domains pointing to the same main page
as my current domain?

Yes, for a one time 49.00 setup fee and $5/month for each
additional domain we can mirror your main web pages and
mail system. This is a great way to expand the marketing of
your present business.

Are third level domains available? (myname.domain.com)

Yes, We can give you a third level domain name such as
yourname.2u.to or if you have a existing domain with us
anyname.yourdomain.com. The packages are the same as the
one posted for normal domains, the advantage to these is internic
registration is not needed. This means no internic registration
fees.

Are extra ftp, telnet and pop accounts available?

Yes. for a additonal one time setup fee you can add
additonal login accounts. See price schedule listed.

Pop only one time $6.00 one time setup
Pop/FTP one time $15.00 one time setup
Pop/FTP/Telnet one time $30.00 one time setup

There are no monthy charges for the above addons.

Who is internic?

The InterNIC is an independent organization responsible for
holding the registration and routing of Internet domain names.
Without these people, it would be virtually impossible to maintain
sanity on the Internet. Registration fee is $70 for the first two years
and $35/year thereafter for your virtual domain name. The InterNIC
will send you an invoice via email between 3 to 4 weeks after the
domain is registered.

What if I go over my traffic allowance.

A email warning will be sent before this actually occurs. You may
purchase extra traffic at 4.00 per 100megs or 40.00 per gig.

Can I add more space to my site?

Yes, you can purchase extra space at $3 per month
for each additional 10 megs. Or you can purchase a
sub-domain for this similar purpose or traffic purpose.

Please note that sub-domain(s) will not be added directly
to your main domain which mean they may reside on
different machines.

Can I install my own cgi scripts?

Yes, each domain has its own cgi-bin. We only monitor
for poorly written scripts that may become resource hogs.

Will server side includes work on your server (SSI)?

Yes, SSI's will parse on any page ending in .sht or .shtml, rather
than the usual .htm or .html.

Can you handle foreign domain names?

Yes. We currently house domains from over 100 countries, for
none internic domain names you will need
to file the registration with your local NIC.

What type of java support do you offer?

Currently jdk 1.1.5 is installed on all servers.
At present we donot support java servlets.

What is Majordomo?

Majordomo is a full featured mailing list program that allows your
customer the ability to subscribe and unsubscribe. This type of list
is particular designed as a method of interaction, and can be run
as a closed or open, moderated or not. As the list owner you can
control all email allowed to be distributed to the list.

Can I access my domain without the "www" in front?

Yes, you will be able to access the domain address with or without
the "www" in front of the domain name. Example:
[http://www.your-name.com] or [http://your-name.com] is
acceptable, whichever you prefer.

Do you offer dialup internet access?

No, you will need local Internet access in order to maintain your
web site and retrieve email addressed to your site.

Do you maintain backups of my data?

Yes, we do backups of your home and WWW directories 3 times
per week. There is a small charge to pull a backup when
requested.

Do you handle the domain registration?

Yes. We will contact the InterNIC once your account is activated to
request either a new domain name registration or a domain name
modification (trasferring an existing domain to our servers).
Please DO NOT submit a registration or modification template to
the InterNIC as this may delay the process.

Can I transfer a existing domain to your servers?

Yes, just be sure to specify that you are requesting a transfer and
NOT a new domain. You should keep the service with your current
provider while waiting for InterNIC to complete the transfer
process. We will provide you with a temporary IP address so you
can mirror the site on our server. All email and web pages will still
be accessed from your current site. When InterNIC announces the
completion of the transfer there is a 72 hour propagation period
where visitors could go to either site. At the end of the 72 hours
you should contact your previous host to have them delete the old
domain from their records and update their DNS record. If you use
this same provider for your Internet access you will not be able to
access your domain site until they update their DNS. When we file
a modification, one of the current listed contacts must ok the
move. Internic will send a email that you must ok to have the
redirection of your domain completed. If the contact email on your
domain has changed from the time you originally registered it at
http://rs.internic.net/fax/domform.html, you will need to fax a
authorization to complete the process using a tracking number
we will provide upon request

What type of hardware and software will I be hosted on?

We try to always use the latest hardware innovations, currently all
domains are being hosted on dual pent II 400/450 mghz with 260
megs of ram. The operating system is a customized version of
redhat with the renound Apache web server.

How long is it before my domain is active? (back to top)

Once the InterNIC announces that your domain name has been
registered (or transferred, if applicable), it usually takes about
72-hours before it is active. All Internet providers must update their
records (DNS tables) to reflect the new site's location.